Terms and Conditions

Last Updated: October 21, 2024

Welcome to Sodai Lagbe! These Terms and Conditions ("Terms") govern your access to and use of our services, including our website (www.sodailagbe.com), mobile application, and any other services we provide (collectively, the "Service"). By using our Service, you agree to these Terms, so please read them carefully. If you do not agree to these Terms, please do not use the Service.

1. Use of Service

By using the Sodai Lagbe Service, you agree that:

• You are at least 18 years old or using the Service under the supervision of a legal guardian.
• You will provide accurate, current, and complete information when registering for an account.
• You will be responsible for maintaining the confidentiality of your account login details and for all activities under your account.

We reserve the right to refuse service, terminate accounts, and remove or edit content in our sole discretion.

2. Delivery Services

Sodai Lagbe provides delivery services, including but not limited to groceries, pharmacy items, food, and parcel delivery. While we strive to ensure timely delivery, we do not guarantee specific delivery times and are not responsible for delays due to unforeseen circumstances.

• The availability of services and delivery areas may vary.
• In case of an issue with your order, please contact our support team for assistance.

3. Payments and Fees

• You agree to pay all fees for services purchased or requested through the Sodai Lagbe platform. Fees may include delivery charges, service fees, and applicable taxes.
• All payments are processed through secure payment gateways. We are not responsible for any payment processing issues arising from third-party payment providers.

4. Cancellations and Refunds

• Orders may be canceled within a specified time limit, subject to the terms of each specific delivery service. If you wish to cancel an order, please contact us as soon as possible.
• Refunds will be processed according to our refund policy, which may vary depending on the nature of the order and the status of delivery.

5. User Conduct

You agree not to:

• Use the Service for any unlawful or unauthorized purpose.
• Submit false or misleading information.
• Interfere with or disrupt the integrity or performance of the Service.
• Attempt to gain unauthorized access to any part of the Service.

We reserve the right to suspend or terminate your account for any violations of these Terms or other applicable policies.

6. Third-Party Services

The Service may include links to or integrate third-party services (such as Google Play Services, Google Maps, and Payment Gateways). Your use of these services is subject to their respective terms and conditions and privacy policies. We are not responsible for the content, privacy practices, or performance of these third-party services.

7. Intellectual Property

All content, trademarks, logos, and other intellectual property associated with the Sodai Lagbe Service are owned by Sodai Lagbe or licensed to us. You may not use, copy, or distribute any of our intellectual property without our express written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Sodai Lagbe will not be liable for any damages arising out of or related to your use of the Service, including but not limited to:

• Personal injury or property damage resulting from deliveries.
• Delays or failures in the delivery process.
• Unauthorized access to your data or account.

9. Termination

We may terminate or suspend your access to the Service at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, you will no longer have access to the Service, and any rights granted to you under these Terms will end.

10. Changes to These Terms

Sodai Lagbe reserves the right to modify or replace these Terms at any time. Any changes will be posted on this page, and your continued use of the Service after the changes take effect constitutes your acceptance of the new Terms.

11. Governing Law

These Terms and your use of the Service are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or related to these Terms shall be resolved in the courts of Bangladesh.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Email: sodailagbebd@gmail.com
• Phone: +880 1793004100
• Facebook Page: Sodai Lagbe

Thank you for using Sodai Lagbe